[MBA人才测评]中国经济管理大学《倾听技能自我评估》
<span class="unnamed1"> <p class="MsoNormal" align="center" style="margin:0cm 0cm 0pt;text-indent:21.75pt;text-align:center;mso-pagination:widow-orphan"><b><span style="font-size:10pt;font-family:宋体;mso-bidi-font-family:宋体;mso-font-kerning:0pt">倾听技能自我评估<span lang="EN-US"><p></p></span></span></b></p><p class="MsoNormal" align="center" style="margin:0cm 0cm 0pt;text-indent:21.75pt;text-align:center;mso-pagination:widow-orphan"><b><span lang="EN-US" style="font-family:宋体;mso-bidi-font-family:宋体;mso-font-kerning:0pt;mso-bidi-font-size:10.5pt"><p><font size="3"> </font></p></span></b></p><p class="MsoNormal" align="left" style="margin:0cm 0cm 0pt;text-indent:21pt;text-align:left;mso-pagination:widow-orphan;mso-char-indent-count:2.0"><span style="font-family:宋体;mso-bidi-font-family:宋体;mso-font-kerning:0pt;mso-bidi-font-size:10.5pt"><font size="3">以下每一题请选择一个答案，请按照你平时的所作所为进行选择，而不是你认为在该情况下应怎么做。<span lang="EN-US"><p></p></span></font></span></p><p class="MsoNormal" align="left" style="margin:0cm 0cm 0pt;text-indent:21.75pt;text-align:left;mso-pagination:widow-orphan"><font size="3"><span lang="EN-US" style="font-family:宋体;mso-bidi-font-family:宋体;mso-font-kerning:0pt;mso-bidi-font-size:10.5pt">1</span><span style="font-family:宋体;mso-bidi-font-family:宋体;mso-font-kerning:0pt;mso-bidi-font-size:10.5pt">．当你与一位朋友进午餐时，你会：<span lang="EN-US"><p></p></span></span></font></p><p class="MsoNormal" align="left" style="margin:0cm 0cm 0pt;text-align:left;mso-pagination:widow-orphan"><font size="3"><span lang="EN-US" style="font-family:宋体;mso-bidi-font-family:宋体;mso-font-kerning:0pt;mso-bidi-font-size:10.5pt"><span style="mso-spacerun:yes"> </span>a.</span><span style="font-family:宋体;mso-bidi-font-family:宋体;mso-font-kerning:0pt;mso-bidi-font-size:10.5pt">注意菜单和所提供的服务；<span lang="EN-US"><p></p></span></span></font></p><p class="MsoNormal" align="left" style="margin:0cm 0cm 0pt;text-align:left;mso-pagination:widow-orphan"><font size="3"><span lang="EN-US" style="font-family:宋体;mso-bidi-font-family:宋体;mso-font-kerning:0pt;mso-bidi-font-size:10.5pt"><span style="mso-spacerun:yes"> </span>b.</span><span style="font-family:宋体;mso-bidi-font-family:宋体;mso-font-kerning:0pt;mso-bidi-font-size:10.5pt">问你朋友生活中的事情并注意倾听；<span lang="EN-US"><p></p></span></span></font></p><p class="MsoNormal" align="left" style="margin:0cm 0cm 0pt;text-align:left;mso-pagination:widow-orphan"><font size="3"><span lang="EN-US" style="font-family:宋体;mso-bidi-font-family:宋体;mso-font-kerning:0pt;mso-bidi-font-size:10.5pt"><span style="mso-spacerun:yes"> </span>c.</span><span style="font-family:宋体;mso-bidi-font-family:宋体;mso-font-kerning:0pt;mso-bidi-font-size:10.5pt">在进餐的同时相互交流彼此发生的一些事情。<span lang="EN-US"><p></p></span></span></font></p><p class="MsoNormal" align="left" style="margin:0cm 0cm 0pt;text-align:left;mso-pagination:widow-orphan"><font size="3"><span lang="EN-US" style="font-family:宋体;mso-bidi-font-family:宋体;mso-font-kerning:0pt;mso-bidi-font-size:10.5pt"><span style="mso-spacerun:yes"> </span>2.</span><span style="font-family:宋体;mso-bidi-font-family:宋体;mso-font-kerning:0pt;mso-bidi-font-size:10.5pt">当某人不停说话时，你会：<span lang="EN-US"><p></p></span></span></font></p><p class="MsoNormal" align="left" style="margin:0cm 0cm 0pt;text-align:left;mso-pagination:widow-orphan"><font size="3"><span lang="EN-US" style="font-family:宋体;mso-bidi-font-family:宋体;mso-font-kerning:0pt;mso-bidi-font-size:10.5pt"><span style="mso-spacerun:yes"> </span>a.</span><span style="font-family:宋体;mso-bidi-font-family:宋体;mso-font-kerning:0pt;mso-bidi-font-size:10.5pt">适时提问以使对方将话题集中在讨论的事件上；<span lang="EN-US"><p></p></span></span></font></p><p class="MsoNormal" align="left" style="margin:0cm 0cm 0pt;text-align:left;mso-pagination:widow-orphan"><font size="3"><span lang="EN-US" style="font-family:宋体;mso-bidi-font-family:宋体;mso-font-kerning:0pt;mso-bidi-font-size:10.5pt"><span style="mso-spacerun:yes"> </span>b.</span><span style="font-family:宋体;mso-bidi-font-family:宋体;mso-font-kerning:0pt;mso-bidi-font-size:10.5pt">找个借口结束谈话；<span lang="EN-US"><p></p></span></span></font></p><p class="MsoNormal" align="left" style="margin:0cm 0cm 0pt;text-align:left;mso-pagination:widow-orphan"><font size="3"><span lang="EN-US" style="font-family:宋体;mso-bidi-font-family:宋体;mso-font-kerning:0pt;mso-bidi-font-size:10.5pt"><span style="mso-spacerun:yes"> </span>c.</span><span style="font-family:宋体;mso-bidi-font-family:宋体;mso-font-kerning:0pt;mso-bidi-font-size:10.5pt">努力耐心并理解对方的谈话；<span lang="EN-US"><p></p></span></span></font></p><p class="MsoNormal" align="left" style="margin:0cm 0cm 0pt;text-align:left;mso-pagination:widow-orphan"><font size="3"><span lang="EN-US" style="font-family:宋体;mso-bidi-font-family:宋体;mso-font-kerning:0pt;mso-bidi-font-size:10.5pt"><span style="mso-spacerun:yes"> </span>3.</span><span style="font-family:宋体;mso-bidi-font-family:宋体;mso-font-kerning:0pt;mso-bidi-font-size:10.5pt">如果某群体成员抱怨其同事，恰好你也认为这个人的存在不利于群体。你会：<span lang="EN-US"><p></p></span></span></font></p><p class="MsoNormal" align="left" style="margin:0cm 0cm 0pt;text-align:left;mso-pagination:widow-orphan"><font size="3"><span lang="EN-US" style="font-family:宋体;mso-bidi-font-family:宋体;mso-font-kerning:0pt;mso-bidi-font-size:10.5pt"><span style="mso-spacerun:yes"> </span>a.</span><span style="font-family:宋体;mso-bidi-font-family:宋体;mso-font-kerning:0pt;mso-bidi-font-size:10.5pt">注意该成员的话，但保留你的观点；<span lang="EN-US"><p></p></span></span></font></p><p class="MsoNormal" align="left" style="margin:0cm 0cm 0pt;text-align:left;mso-pagination:widow-orphan"><font size="3"><span lang="EN-US" style="font-family:宋体;mso-bidi-font-family:宋体;mso-font-kerning:0pt;mso-bidi-font-size:10.5pt"><span style="mso-spacerun:yes"> </span>b.</span><span style="font-family:宋体;mso-bidi-font-family:宋体;mso-font-kerning:0pt;mso-bidi-font-size:10.5pt">谈一些你的看法和你对该雇员的感觉；<span lang="EN-US"><p></p></span></span></font></p><p class="MsoNormal" align="left" style="margin:0cm 0cm 0pt;text-align:left;mso-pagination:widow-orphan"><font size="3"><span lang="EN-US" style="font-family:宋体;mso-bidi-font-family:宋体;mso-font-kerning:0pt;mso-bidi-font-size:10.5pt"><span style="mso-spacerun:yes"> </span>c.</span><span style="font-family:宋体;mso-bidi-font-family:宋体;mso-font-kerning:0pt;mso-bidi-font-size:10.5pt">肯定该雇员的情绪并询问他有什么建议。<span lang="EN-US"><p></p></span></span></font></p><p class="MsoNormal" align="left" style="margin:0cm 0cm 0pt;text-align:left;mso-pagination:widow-orphan"><font size="3"><span lang="EN-US" style="font-family:宋体;mso-bidi-font-family:宋体;mso-font-kerning:0pt;mso-bidi-font-size:10.5pt"><span style="mso-spacerun:yes"> </span>4.</span><span style="font-family:宋体;mso-bidi-font-family:宋体;mso-font-kerning:0pt;mso-bidi-font-size:10.5pt">如果某人对你很挑剔，你会：<span lang="EN-US"><p></p></span></span></font></p><p class="MsoNormal" align="left" style="margin:0cm 0cm 0pt;text-align:left;mso-pagination:widow-orphan"><font size="3"><span lang="EN-US" style="font-family:宋体;mso-bidi-font-family:宋体;mso-font-kerning:0pt;mso-bidi-font-size:10.5pt"><span style="mso-spacerun:yes"> </span>a.</span><span style="font-family:宋体;mso-bidi-font-family:宋体;mso-font-kerning:0pt;mso-bidi-font-size:10.5pt">不做反应或不沮丧；<span lang="EN-US"><p></p></span></span></font></p><p class="MsoNormal" align="left" style="margin:0cm 0cm 0pt;text-align:left;mso-pagination:widow-orphan"><font size="3"><span lang="EN-US" style="font-family:宋体;mso-bidi-font-family:宋体;mso-font-kerning:0pt;mso-bidi-font-size:10.5pt"><span style="mso-spacerun:yes"> </span>b.</span><span style="font-family:宋体;mso-bidi-font-family:宋体;mso-font-kerning:0pt;mso-bidi-font-size:10.5pt">不自觉地变得非常好奇并想了解更多；<span lang="EN-US"><p></p></span></span></font></p><p class="MsoNormal" align="left" style="margin:0cm 0cm 0pt;text-indent:21.75pt;text-align:left;mso-pagination:widow-orphan"><font size="3"><span lang="EN-US" style="font-family:宋体;mso-bidi-font-family:宋体;mso-font-kerning:0pt;mso-bidi-font-size:10.5pt">C.</span><span style="font-family:宋体;mso-bidi-font-family:宋体;mso-font-kerning:0pt;mso-bidi-font-size:10.5pt">仔细地听并试图为自己辩解。<span lang="EN-US"><p></p></span></span></font></p><p class="MsoNormal" align="left" style="margin:0cm 0cm 0pt;text-indent:21.75pt;text-align:left;mso-pagination:widow-orphan"><font size="3"><span lang="EN-US" style="font-family:宋体;mso-bidi-font-family:宋体;mso-font-kerning:0pt;mso-bidi-font-size:10.5pt">5.</span><span style="font-family:宋体;mso-bidi-font-family:宋体;mso-font-kerning:0pt;mso-bidi-font-size:10.5pt">你很忙，有人要你改变你惯常的做事方式。你认为该人的意见是错的，你会<span lang="EN-US"><p></p></span></span></font></p><p class="MsoNormal" align="left" style="margin:0cm 0cm 0pt;text-indent:21.75pt;text-align:left;mso-pagination:widow-orphan"><font size="3"><span lang="EN-US" style="font-family:宋体;mso-bidi-font-family:宋体;mso-font-kerning:0pt;mso-bidi-font-size:10.5pt">a.</span><span style="font-family:宋体;mso-bidi-font-family:宋体;mso-font-kerning:0pt;mso-bidi-font-size:10.5pt">感谢他，但我行我素；<span lang="EN-US"><p></p></span></span></font></p><p class="MsoNormal" align="left" style="margin:0cm 0cm 0pt;text-indent:21.75pt;text-align:left;mso-pagination:widow-orphan"><font size="3"><span lang="EN-US" style="font-family:宋体;mso-bidi-font-family:宋体;mso-font-kerning:0pt;mso-bidi-font-size:10.5pt">b.</span><span style="font-family:宋体;mso-bidi-font-family:宋体;mso-font-kerning:0pt;mso-bidi-font-size:10.5pt">试图找出他为何要让你改变；<span lang="EN-US"><p></p></span></span></font></p><p class="MsoNormal" align="left" style="margin:0cm 0cm 0pt;text-indent:21.75pt;text-align:left;mso-pagination:widow-orphan"><font size="3"><span lang="EN-US" style="font-family:宋体;mso-bidi-font-family:宋体;mso-font-kerning:0pt;mso-bidi-font-size:10.5pt">c.</span><span style="font-family:宋体;mso-bidi-font-family:宋体;mso-font-kerning:0pt;mso-bidi-font-size:10.5pt">同意，也许他是对的，但要告诉他你很忙，以后会改。<span lang="EN-US"><p></p></span></span></font></p><p class="MsoNormal" align="left" style="margin:0cm 0cm 0pt;text-indent:21.75pt;text-align:left;mso-pagination:widow-orphan"><font size="3"><span lang="EN-US" style="font-family:宋体;mso-bidi-font-family:宋体;mso-font-kerning:0pt;mso-bidi-font-size:10.5pt">6.</span><span style="font-family:宋体;mso-bidi-font-family:宋体;mso-font-kerning:0pt;mso-bidi-font-size:10.5pt">当你准备对别人做出反应时，你会：<span lang="EN-US"><p></p></span></span></font></p><p class="MsoNormal" align="left" style="margin:0cm 0cm 0pt;text-indent:21.75pt;text-align:left;mso-pagination:widow-orphan"><font size="3"><span lang="EN-US" style="font-family:宋体;mso-bidi-font-family:宋体;mso-font-kerning:0pt;mso-bidi-font-size:10.5pt">a.</span><span style="font-family:宋体;mso-bidi-font-family:宋体;mso-font-kerning:0pt;mso-bidi-font-size:10.5pt">如果有必要，你会打断他；<span lang="EN-US"><p></p></span></span></font></p><p class="MsoNormal" align="left" style="margin:0cm 0cm 0pt;text-indent:21.75pt;text-align:left;mso-pagination:widow-orphan"><font size="3"><span lang="EN-US" style="font-family:宋体;mso-bidi-font-family:宋体;mso-font-kerning:0pt;mso-bidi-font-size:10.5pt">b.</span><span style="font-family:宋体;mso-bidi-font-family:宋体;mso-font-kerning:0pt;mso-bidi-font-size:10.5pt">总是在别人结束谈话之前插话；<span lang="EN-US"><p></p></span></span></font></p><p class="MsoNormal" align="left" style="margin:0cm 0cm 0pt;text-indent:21.75pt;text-align:left;mso-pagination:widow-orphan"><font size="3"><span lang="EN-US" style="font-family:宋体;mso-bidi-font-family:宋体;mso-font-kerning:0pt;mso-bidi-font-size:10.5pt">c.</span><span style="font-family:宋体;mso-bidi-font-family:宋体;mso-font-kerning:0pt;mso-bidi-font-size:10.5pt">总是在确信别人讲完时才做出反应。<span lang="EN-US"><p></p></span></span></font></p><p class="MsoNormal" align="left" style="margin:0cm 0cm 0pt;text-indent:21.75pt;text-align:left;mso-pagination:widow-orphan"><font size="3"><span lang="EN-US" style="font-family:宋体;mso-bidi-font-family:宋体;mso-font-kerning:0pt;mso-bidi-font-size:10.5pt">7.</span><span style="font-family:宋体;mso-bidi-font-family:宋体;mso-font-kerning:0pt;mso-bidi-font-size:10.5pt">当你与某个整天在一起工作的人争论一番后，你会：<span lang="EN-US"><p></p></span></span></font></p><p class="MsoNormal" align="left" style="margin:0cm 0cm 0pt;text-indent:21.75pt;text-align:left;mso-pagination:widow-orphan"><font size="3"><span lang="EN-US" style="font-family:宋体;mso-bidi-font-family:宋体;mso-font-kerning:0pt;mso-bidi-font-size:10.5pt">a.</span><span style="font-family:宋体;mso-bidi-font-family:宋体;mso-font-kerning:0pt;mso-bidi-font-size:10.5pt">安定下来并试图理解对方的立场然后再重申自己的观点；<span lang="EN-US"><p></p></span></span></font></p><p class="MsoNormal" align="left" style="margin:0cm 0cm 0pt;text-indent:21.75pt;text-align:left;mso-pagination:widow-orphan"><font size="3"><span lang="EN-US" style="font-family:宋体;mso-bidi-font-family:宋体;mso-font-kerning:0pt;mso-bidi-font-size:10.5pt">b.</span><span style="font-family:宋体;mso-bidi-font-family:宋体;mso-font-kerning:0pt;mso-bidi-font-size:10.5pt">让这一切过去，该做什么还做什么；<span lang="EN-US"><p></p></span></span></font></p><p class="MsoNormal" align="left" style="margin:0cm 0cm 0pt;text-indent:21.75pt;text-align:left;mso-pagination:widow-orphan"><font size="3"><span lang="EN-US" style="font-family:宋体;mso-bidi-font-family:宋体;mso-font-kerning:0pt;mso-bidi-font-size:10.5pt">c.</span><span style="font-family:宋体;mso-bidi-font-family:宋体;mso-font-kerning:0pt;mso-bidi-font-size:10.5pt">继续坚持你的立场。<span lang="EN-US"><p></p></span></span></font></p><p class="MsoNormal" align="left" style="margin:0cm 0cm 0pt;text-indent:21.75pt;text-align:left;mso-pagination:widow-orphan"><font size="3"><span lang="EN-US" style="font-family:宋体;mso-bidi-font-family:宋体;mso-font-kerning:0pt;mso-bidi-font-size:10.5pt">8.</span><span style="font-family:宋体;mso-bidi-font-family:宋体;mso-font-kerning:0pt;mso-bidi-font-size:10.5pt">某同事告诉你，他因为被任命了一项新工作而沮丧，你会：<span lang="EN-US"><p></p></span></span></font></p><p class="MsoNormal" align="left" style="margin:0cm 0cm 0pt;text-indent:21.75pt;text-align:left;mso-pagination:widow-orphan"><font size="3"><span lang="EN-US" style="font-family:宋体;mso-bidi-font-family:宋体;mso-font-kerning:0pt;mso-bidi-font-size:10.5pt">a.</span><span style="font-family:宋体;mso-bidi-font-family:宋体;mso-font-kerning:0pt;mso-bidi-font-size:10.5pt">问他是否能想出解决该问题的方法；<span lang="EN-US"><p></p></span></span></font></p><p class="MsoNormal" align="left" style="margin:0cm 0cm 0pt;text-indent:21.75pt;text-align:left;mso-pagination:widow-orphan"><font size="3"><span lang="EN-US" style="font-family:宋体;mso-bidi-font-family:宋体;mso-font-kerning:0pt;mso-bidi-font-size:10.5pt">b.</span><span style="font-family:宋体;mso-bidi-font-family:宋体;mso-font-kerning:0pt;mso-bidi-font-size:10.5pt">向他保证他工作得很好，这些工作最后也会很好地完成；<span lang="EN-US"><p></p></span></span></font></p><p class="MsoNormal" align="left" style="margin:0cm 0cm 0pt;text-indent:21.75pt;text-align:left;mso-pagination:widow-orphan"><font size="3"><span lang="EN-US" style="font-family:宋体;mso-bidi-font-family:宋体;mso-font-kerning:0pt;mso-bidi-font-size:10.5pt">c.</span><span style="font-family:宋体;mso-bidi-font-family:宋体;mso-font-kerning:0pt;mso-bidi-font-size:10.5pt">让他知道你可以体会他的糟糕情绪。<span lang="EN-US"><p></p></span></span></font></p><p class="MsoNormal" align="left" style="margin:0cm 0cm 0pt;text-indent:21.75pt;text-align:left;mso-pagination:widow-orphan"><font size="3"><span lang="EN-US" style="font-family:宋体;mso-bidi-font-family:宋体;mso-font-kerning:0pt;mso-bidi-font-size:10.5pt">9.</span><span style="font-family:宋体;mso-bidi-font-family:宋体;mso-font-kerning:0pt;mso-bidi-font-size:10.5pt">如果一个朋友总是向你抱怨他的问题，却对你的问题只字不提，你会：<span lang="EN-US"><p></p></span></span></font></p><p class="MsoNormal" align="left" style="margin:0cm 0cm 0pt;text-indent:21.75pt;text-align:left;mso-pagination:widow-orphan"><font size="3"><span lang="EN-US" style="font-family:宋体;mso-bidi-font-family:宋体;mso-font-kerning:0pt;mso-bidi-font-size:10.5pt">a.</span><span style="font-family:宋体;mso-bidi-font-family:宋体;mso-font-kerning:0pt;mso-bidi-font-size:10.5pt">试图找出共同感兴趣的领域；<span lang="EN-US"><p></p></span></span></font></p><p class="MsoNormal" align="left" style="margin:0cm 0cm 0pt;text-indent:21.75pt;text-align:left;mso-pagination:widow-orphan"><font size="3"><span lang="EN-US" style="font-family:宋体;mso-bidi-font-family:宋体;mso-font-kerning:0pt;mso-bidi-font-size:10.5pt">b.</span><span style="font-family:宋体;mso-bidi-font-family:宋体;mso-font-kerning:0pt;mso-bidi-font-size:10.5pt">总是表示理解或关注他的事情，尽管可能你并不感兴趣；<span lang="EN-US"><p></p></span></span></font></p><p class="MsoNormal" align="left" style="margin:0cm 0cm 0pt;text-indent:21.75pt;text-align:left;mso-pagination:widow-orphan"><font size="3"><span lang="EN-US" style="font-family:宋体;mso-bidi-font-family:宋体;mso-font-kerning:0pt;mso-bidi-font-size:10.5pt">c.</span><span style="font-family:宋体;mso-bidi-font-family:宋体;mso-font-kerning:0pt;mso-bidi-font-size:10.5pt">支持他的抱怨并提出你自己的烦恼。<span lang="EN-US"><p></p></span></span></font></p><p class="MsoNormal" align="left" style="margin:0cm 0cm 0pt;text-indent:21.75pt;text-align:left;mso-pagination:widow-orphan"><font size="3"><span lang="EN-US" style="font-family:宋体;mso-bidi-font-family:宋体;mso-font-kerning:0pt;mso-bidi-font-size:10.5pt">10.</span><span style="font-family:宋体;mso-bidi-font-family:宋体;mso-font-kerning:0pt;mso-bidi-font-size:10.5pt">在一场争论中，保持冷静的最好方式是：<span lang="EN-US"><p></p></span></span></font></p><p class="MsoNormal" align="left" style="margin:0cm 0cm 0pt;text-indent:21.75pt;text-align:left;mso-pagination:widow-orphan"><font size="3"><span lang="EN-US" style="font-family:宋体;mso-bidi-font-family:宋体;mso-font-kerning:0pt;mso-bidi-font-size:10.5pt">a.</span><span style="font-family:宋体;mso-bidi-font-family:宋体;mso-font-kerning:0pt;mso-bidi-font-size:10.5pt">以平和但坚定的方式不断重申自己的立场；<span lang="EN-US"><p></p></span></span></font></p><p class="MsoNormal" align="left" style="margin:0cm 0cm 0pt;text-indent:21.75pt;text-align:left;mso-pagination:widow-orphan"><font size="3"><span lang="EN-US" style="font-family:宋体;mso-bidi-font-family:宋体;mso-font-kerning:0pt;mso-bidi-font-size:10.5pt">b.</span><span style="font-family:宋体;mso-bidi-font-family:宋体;mso-font-kerning:0pt;mso-bidi-font-size:10.5pt">重复说你的信仰就是对方的立场；<span lang="EN-US"><p></p></span></span></font></p><p class="MsoNormal" align="left" style="margin:0cm 0cm 0pt;text-indent:21.75pt;text-align:left;mso-pagination:widow-orphan"><font size="3"><span lang="EN-US" style="font-family:宋体;mso-bidi-font-family:宋体;mso-font-kerning:0pt;mso-bidi-font-size:10.5pt">c.</span><span style="font-family:宋体;mso-bidi-font-family:宋体;mso-font-kerning:0pt;mso-bidi-font-size:10.5pt">告诉对方说，你更愿意在双方冷静下来的时候探讨该问题。<span lang="EN-US"><p></p></span></span></font></p><p class="MsoNormal" align="left" style="margin:0cm 0cm 0pt;text-indent:21.75pt;text-align:left;mso-pagination:widow-orphan"><span style="font-family:宋体;mso-bidi-font-family:宋体;mso-font-kerning:0pt;mso-bidi-font-size:10.5pt"><font size="3">每一问题的得分如下：<span lang="EN-US"><p></p></span></font></span></p><p class="MsoNormal" align="left" style="margin:0cm 0cm 0pt;text-indent:21.75pt;text-align:left;mso-pagination:widow-orphan"><span lang="EN-US" style="font-family:宋体;mso-bidi-font-family:宋体;mso-font-kerning:0pt;mso-bidi-font-size:10.5pt"><font size="3">1.<span style="mso-spacerun:yes"> </span>(a)<span style="mso-spacerun:yes"> </span>0<span style="mso-spacerun:yes"> </span>(b)<span style="mso-spacerun:yes"> </span>10<span style="mso-spacerun:yes"> </span>(c)<span style="mso-spacerun:yes"> </span>5<p></p></font></span></p><p class="MsoNormal" align="left" style="margin:0cm 0cm 0pt;text-indent:21.75pt;text-align:left;mso-pagination:widow-orphan"><span lang="EN-US" style="font-family:宋体;mso-bidi-font-family:宋体;mso-font-kerning:0pt;mso-bidi-font-size:10.5pt"><font size="3">2.<span style="mso-spacerun:yes"> </span>(a)<span style="mso-spacerun:yes"> </span>10<span style="mso-spacerun:yes"> </span>(b)<span style="mso-spacerun:yes"> </span>0<span style="mso-spacerun:yes"> </span>(c)<span style="mso-spacerun:yes"> </span>5<p></p></font></span></p><p class="MsoNormal" align="left" style="margin:0cm 0cm 0pt;text-indent:21.75pt;text-align:left;mso-pagination:widow-orphan"><span lang="EN-US" style="font-family:宋体;mso-bidi-font-family:宋体;mso-font-kerning:0pt;mso-bidi-font-size:10.5pt"><font size="3">3.<span style="mso-spacerun:yes"> </span>(a)<span style="mso-spacerun:yes"> </span>5<span style="mso-spacerun:yes"> </span>(b)<span style="mso-spacerun:yes"> </span>0<span style="mso-spacerun:yes"> </span>(c)<span style="mso-spacerun:yes"> </span>5<p></p></font></span></p><p class="MsoNormal" align="left" style="margin:0cm 0cm 0pt;text-indent:21.75pt;text-align:left;mso-pagination:widow-orphan"><span lang="EN-US" style="font-family:宋体;mso-bidi-font-family:宋体;mso-font-kerning:0pt;mso-bidi-font-size:10.5pt"><font size="3">4.<span style="mso-spacerun:yes"> </span>(a)<span style="mso-spacerun:yes"> </span>5<span style="mso-spacerun:yes"> </span>(b)<span style="mso-spacerun:yes"> </span>10<span style="mso-spacerun:yes"> </span>(c)<span style="mso-spacerun:yes"> </span>0<p></p></font></span></p><p class="MsoNormal" align="left" style="margin:0cm 0cm 0pt;text-indent:21.75pt;text-align:left;mso-pagination:widow-orphan"><span lang="EN-US" style="font-family:宋体;mso-bidi-font-family:宋体;mso-font-kerning:0pt;mso-bidi-font-size:10.5pt"><font size="3">5.<span style="mso-spacerun:yes"> </span>(a)<span style="mso-spacerun:yes"> </span>0<span style="mso-spacerun:yes"> </span>(b)<span style="mso-spacerun:yes"> </span>10<span style="mso-spacerun:yes"> </span>(c)<span style="mso-spacerun:yes"> </span>5<p></p></font></span></p><p class="MsoNormal" align="left" style="margin:0cm 0cm 0pt;text-indent:21.75pt;text-align:left;mso-pagination:widow-orphan"><span lang="EN-US" style="font-family:宋体;mso-bidi-font-family:宋体;mso-font-kerning:0pt;mso-bidi-font-size:10.5pt"><font size="3">6.<span style="mso-spacerun:yes"> </span>(a)<span style="mso-spacerun:yes"> </span>5<span style="mso-spacerun:yes"> </span>(b)<span style="mso-spacerun:yes"> </span>0<span style="mso-spacerun:yes"> </span>(c)<span style="mso-spacerun:yes"> </span>10<p></p></font></span></p><p class="MsoNormal" align="left" style="margin:0cm 0cm 0pt;text-indent:21.75pt;text-align:left;mso-pagination:widow-orphan"><span lang="EN-US" style="font-family:宋体;mso-bidi-font-family:宋体;mso-font-kerning:0pt;mso-bidi-font-size:10.5pt"><font size="3">7.<span style="mso-spacerun:yes"> </span>(a)<span style="mso-spacerun:yes"> </span>10<span style="mso-spacerun:yes"> </span>(b)<span style="mso-spacerun:yes"> </span>5<span style="mso-spacerun:yes"> </span>(c)<span style="mso-spacerun:yes"> </span>0<p></p></font></span></p><p class="MsoNormal" align="left" style="margin:0cm 0cm 0pt;text-indent:21.75pt;text-align:left;mso-pagination:widow-orphan"><span lang="EN-US" style="font-family:宋体;mso-bidi-font-family:宋体;mso-font-kerning:0pt;mso-bidi-font-size:10.5pt"><font size="3">8.<span style="mso-spacerun:yes"> </span>(a)<span style="mso-spacerun:yes"> </span>5<span style="mso-spacerun:yes"> </span>(b)<span style="mso-spacerun:yes"> </span>5<span style="mso-spacerun:yes"> </span>(c)<span style="mso-spacerun:yes"> </span>10<p></p></font></span></p><p class="MsoNormal" align="left" style="margin:0cm 0cm 0pt;text-indent:21.75pt;text-align:left;mso-pagination:widow-orphan"><span lang="EN-US" style="font-family:宋体;mso-bidi-font-family:宋体;mso-font-kerning:0pt;mso-bidi-font-size:10.5pt"><font size="3">9.<span style="mso-spacerun:yes"> </span>(a)<span style="mso-spacerun:yes"> </span>0<span style="mso-spacerun:yes"> </span>(b)<span style="mso-spacerun:yes"> </span>10<span style="mso-spacerun:yes"> </span>(c)<span style="mso-spacerun:yes"> </span>5<p></p></font></span></p><p class="MsoNormal" align="left" style="margin:0cm 0cm 0pt;text-indent:21.75pt;text-align:left;mso-pagination:widow-orphan"><span lang="EN-US" style="font-family:宋体;mso-bidi-font-family:宋体;mso-font-kerning:0pt;mso-bidi-font-size:10.5pt"><font size="3">10. (a)<span style="mso-spacerun:yes"> </span>0<span style="mso-spacerun:yes"> </span>(b)<span style="mso-spacerun:yes"> </span>10<span style="mso-spacerun:yes"> </span>(c)<span style="mso-spacerun:yes"> </span>5<p></p></font></span></p><p class="MsoNormal" align="left" style="margin:0cm 0cm 0pt;text-indent:21.75pt;text-align:left;mso-pagination:widow-orphan"><span lang="EN-US" style="font-family:宋体;mso-bidi-font-family:宋体;mso-font-kerning:0pt;mso-bidi-font-size:10.5pt"><p><font size="3"> </font></p></span></p><p class="MsoNormal" align="left" style="margin:0cm 0cm 0pt;text-indent:21.75pt;text-align:left;mso-pagination:widow-orphan"><span lang="EN-US" style="font-family:宋体;mso-bidi-font-family:宋体;mso-font-kerning:0pt;mso-bidi-font-size:10.5pt"><p><font size="3"> </font></p></span></p><p class="MsoNormal" align="left" style="margin:0cm 0cm 0pt;text-indent:21.75pt;text-align:left;mso-pagination:widow-orphan"><font size="3"><b style="mso-bidi-font-weight:normal"><span style="font-family:宋体;mso-bidi-font-family:宋体;mso-font-kerning:0pt;mso-bidi-font-size:10.5pt">参考答案<span style="mso-bidi-font-weight:bold">：</span></span></b><span lang="EN-US" style="font-family:宋体;mso-bidi-font-family:宋体;mso-font-kerning:0pt;mso-bidi-font-size:10.5pt"><p></p></span></font></p><p class="MsoNormal" align="left" style="margin:0cm 0cm 0pt;text-indent:21.75pt;text-align:left;mso-pagination:widow-orphan"><span style="font-family:宋体;mso-bidi-font-family:宋体;mso-font-kerning:0pt;mso-bidi-font-size:10.5pt"><font size="3">总分相加：<br />80-100分，你是一个积极的、优秀的倾听者。你在倾听和提问间有非常好的平衡并努力理解他人。<br />50-75分，你是一个良好的倾听者。你能较好地倾听，尽管你有可能在他人尚未结束时就插入你的反应。<br />25-45分，你有一些倾听技巧但有待提高。你可能在听他人谈话时经常会感到不耐烦，希望他们能闭嘴让你来发表意见。<br />0-20分，你一般不听别人说话。你可能希望你是谈话场合的主角，并在等别人表达自己的意见时感到极端地不耐烦。</font></span></p><p class="MsoNormal" align="left" style="margin:0cm 0cm 0pt;text-indent:21pt;text-align:left;mso-pagination:widow-orphan;mso-char-indent-count:2.0"><font size="3"><span style="font-family:宋体;mso-bidi-font-family:宋体;mso-font-kerning:0pt;mso-bidi-font-size:10.5pt"><span lang="EN-US"><p></p></span></span></font></p></span>
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