[实录MP3]《新员工培训授课内容与课程安排》
<p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt;"><span lang="EN-US" style="FONT-SIZE: 9pt; FONT-FAMILY: Arial;">授课MP3 下载 ： <a href="http://course.cug.edu.cn/cug/man_resource/zhongnandian/7-3.mp3" target="_blank"><span style="FONT-FAMILY: ˎ̥; mso-bidi-font-family: "Times New Roman";"><font color="#003366">http://course.cug.edu.cn/cug/man_resource/zhongnandian/7-3.mp3</font></span></a></span></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt;"><span lang="EN-US" style="FONT-SIZE: 9pt; FONT-FAMILY: Arial;"></span></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt;"><span lang="EN-US" style="FONT-SIZE: 9pt; FONT-FAMILY: Arial;">授课讲义大纲<p></p></span></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt;"><span lang="EN-US" style="FONT-SIZE: 9pt; FONT-FAMILY: Arial;"><p> </p></span></p><p class="MsoNormal" style="MARGIN: 0cm 0cm 0pt;"><strong><span style="FONT-SIZE: 9pt; COLOR: red; FONT-FAMILY: 宋体; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥;">员工培训的内容主要包括哪些？</span></strong><b><span lang="EN-US" style="FONT-SIZE: 9pt; COLOR: red; FONT-FAMILY: ˎ̥;"><br/></span></b><span lang="EN-US" style="FONT-SIZE: 9pt; COLOR: black; FONT-FAMILY: ˎ̥;"><font face="Times New Roman"> </font></span><span style="FONT-SIZE: 9pt; COLOR: #000003; FONT-FAMILY: 宋体; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥;">员工培训的内容主要有：</span><span lang="EN-US" style="FONT-SIZE: 9pt; COLOR: #000003; FONT-FAMILY: ˎ̥;"><br/></span><span lang="EN-US" style="FONT-SIZE: 9pt; COLOR: black; FONT-FAMILY: ˎ̥;"><font face="Times New Roman"> </font></span><strong><span style="FONT-SIZE: 9pt; COLOR: #000003; FONT-FAMILY: 宋体; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥;">（</span></strong><strong><span lang="EN-US" style="FONT-SIZE: 9pt; COLOR: #000003; FONT-FAMILY: ˎ̥;"><font face="Times New Roman">1</font></span></strong><strong><span style="FONT-SIZE: 9pt; COLOR: #000003; FONT-FAMILY: 宋体; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥;">）企业文化的培训</span></strong><b><span lang="EN-US" style="FONT-SIZE: 9pt; COLOR: #000003; FONT-FAMILY: ˎ̥;"><br/></span></b><strong><span lang="EN-US" style="FONT-SIZE: 9pt; COLOR: black; FONT-FAMILY: ˎ̥;"><font face="Times New Roman"> </font></span></strong><span style="FONT-SIZE: 9pt; COLOR: #000003; FONT-FAMILY: 宋体; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥;">企业文化的培训主要是针对新进入企业的员工而言。可以看作是对新员工的</span><span lang="EN-US" style="FONT-SIZE: 9pt; COLOR: #000003; FONT-FAMILY: ˎ̥;"><font face="Times New Roman">“</font></span><span style="FONT-SIZE: 9pt; COLOR: #000003; FONT-FAMILY: 宋体; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥;">岗前培训</span><span lang="EN-US" style="FONT-SIZE: 9pt; COLOR: #000003; FONT-FAMILY: ˎ̥;"><font face="Times New Roman">”</font></span><span style="FONT-SIZE: 9pt; COLOR: #000003; FONT-FAMILY: 宋体; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥;">或</span><span lang="EN-US" style="FONT-SIZE: 9pt; COLOR: #000003; FONT-FAMILY: ˎ̥;"><font face="Times New Roman">“</font></span><span style="FONT-SIZE: 9pt; COLOR: #000003; FONT-FAMILY: 宋体; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥;">上岗引导</span><span lang="EN-US" style="FONT-SIZE: 9pt; COLOR: #000003; FONT-FAMILY: ˎ̥;"><font face="Times New Roman">”</font></span><span style="FONT-SIZE: 9pt; COLOR: #000003; FONT-FAMILY: 宋体; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥;">活动。企业文化培训结合企业文化的构成又分为：</span><span lang="EN-US" style="FONT-SIZE: 9pt; COLOR: #000003; FONT-FAMILY: ˎ̥;"><br/></span><span lang="EN-US" style="FONT-SIZE: 9pt; COLOR: black; FONT-FAMILY: ˎ̥;"><font face="Times New Roman"> </font></span><strong><span style="FONT-SIZE: 9pt; COLOR: #000003; FONT-FAMILY: 宋体; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥;">企业文化精神层次的培训：</span></strong><b><span lang="EN-US" style="FONT-SIZE: 9pt; COLOR: #000003; FONT-FAMILY: ˎ̥;"><br/></span></b><strong><span lang="EN-US" style="FONT-SIZE: 9pt; COLOR: black; FONT-FAMILY: ˎ̥;"><font face="Times New Roman"> </font></span></strong><span style="FONT-SIZE: 9pt; COLOR: #000003; FONT-FAMILY: 宋体; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥;">参观厂史展览、或请先进人物宣讲企业传统、请企业负责人讲解企业目的、企业宗旨、企业哲学、企业精神、企业精神、企业作风、企业道德。让新员工清楚地了解：企业提倡什么，反对什么，应以什么样的精神风貌投入工作，应以什么样的态度待人接物，怎样看待荣辱得失，怎样做一名优秀职工。</span><span lang="EN-US" style="FONT-SIZE: 9pt; COLOR: #000003; FONT-FAMILY: ˎ̥;"><br/></span><span lang="EN-US" style="FONT-SIZE: 9pt; COLOR: black; FONT-FAMILY: ˎ̥;"><font face="Times New Roman"> </font></span><strong><span style="FONT-SIZE: 9pt; COLOR: #000003; FONT-FAMILY: 宋体; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥;">企业文化制度层次的培训：</span></strong><b><span lang="EN-US" style="FONT-SIZE: 9pt; COLOR: #000003; FONT-FAMILY: ˎ̥;"><br/></span></b><strong><span lang="EN-US" style="FONT-SIZE: 9pt; COLOR: black; FONT-FAMILY: ˎ̥;"><font face="Times New Roman"> </font></span></strong><span style="FONT-SIZE: 9pt; COLOR: #000003; FONT-FAMILY: 宋体; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥;">组织新员工认真学习企业的一系列规章制度，以及与生产经营有关的业务制度和行为规范等等。在学习的基础上组织新员工讨论和练习，以求正确地理解和自觉地遵守这些行为规范。</span><span lang="EN-US" style="FONT-SIZE: 9pt; COLOR: #000003; FONT-FAMILY: ˎ̥;"><br/></span><span lang="EN-US" style="FONT-SIZE: 9pt; COLOR: black; FONT-FAMILY: ˎ̥;"><font face="Times New Roman"> </font></span><strong><span style="FONT-SIZE: 9pt; COLOR: #000003; FONT-FAMILY: 宋体; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥;">企业文化物质层次的培训：</span></strong><b><span lang="EN-US" style="FONT-SIZE: 9pt; COLOR: #000003; FONT-FAMILY: ˎ̥;"><br/></span></b><strong><span lang="EN-US" style="FONT-SIZE: 9pt; COLOR: black; FONT-FAMILY: ˎ̥;"><font face="Times New Roman"> </font></span></strong><span style="FONT-SIZE: 9pt; COLOR: #000003; FONT-FAMILY: 宋体; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥;">让新员工了解企业的内外环境、厂容厂貌，部门和单位的地点和性质，企业主要产品牌、商标，以及声誉和含义，及其反映的企业精神和企业传统。</span><span lang="EN-US" style="FONT-SIZE: 9pt; COLOR: #000003; FONT-FAMILY: ˎ̥;"><br/></span><span lang="EN-US" style="FONT-SIZE: 9pt; COLOR: black; FONT-FAMILY: ˎ̥;"><font face="Times New Roman"> </font></span><span style="FONT-SIZE: 9pt; COLOR: #000003; FONT-FAMILY: 宋体; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥;">通过企业文化培训，使新员工形成一种与企业文化相一致的心理定势，以便在工作中较快地与共同价值观相协调。</span><span lang="EN-US" style="FONT-SIZE: 9pt; COLOR: #000003; FONT-FAMILY: ˎ̥;"><br/></span><span lang="EN-US" style="FONT-SIZE: 9pt; COLOR: black; FONT-FAMILY: ˎ̥;"><font face="Times New Roman"> </font></span><strong><span style="FONT-SIZE: 9pt; COLOR: #000003; FONT-FAMILY: 宋体; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥;">（</span></strong><strong><span lang="EN-US" style="FONT-SIZE: 9pt; COLOR: #000003; FONT-FAMILY: ˎ̥;"><font face="Times New Roman">2</font></span></strong><strong><span style="FONT-SIZE: 9pt; COLOR: #000003; FONT-FAMILY: 宋体; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥;">）能力的培训</span></strong><b><span lang="EN-US" style="FONT-SIZE: 9pt; COLOR: #000003; FONT-FAMILY: ˎ̥;"><br/></span></b><strong><span lang="EN-US" style="FONT-SIZE: 9pt; COLOR: black; FONT-FAMILY: ˎ̥;"><font face="Times New Roman"> </font></span></strong><span style="FONT-SIZE: 9pt; COLOR: #000003; FONT-FAMILY: 宋体; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥;">在员工的培训中，能力培训非常重要。一般将员工的能力分为三种，即技术技能、人际关系能力、解决问题能力以及工作态度。</span><span lang="EN-US" style="FONT-SIZE: 9pt; COLOR: #000003; FONT-FAMILY: ˎ̥;"><br/></span><span lang="EN-US" style="FONT-SIZE: 9pt; COLOR: black; FONT-FAMILY: ˎ̥;"><font face="Times New Roman"> </font></span><strong><span style="FONT-SIZE: 9pt; COLOR: #000003; FONT-FAMILY: 宋体; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥;">技术技能的培训：</span></strong><b><span lang="EN-US" style="FONT-SIZE: 9pt; COLOR: #000003; FONT-FAMILY: ˎ̥;"><br/></span></b><strong><span lang="EN-US" style="FONT-SIZE: 9pt; COLOR: black; FONT-FAMILY: ˎ̥;"><font face="Times New Roman"> </font></span></strong><span style="FONT-SIZE: 9pt; COLOR: #000003; FONT-FAMILY: 宋体; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥;">就是通过培训提高职工的技术能力，不论是管理人员，还是普通工人，都要进行技术技能的培训。来自一个领域的工程师在进入另一领域时，必须接受新领域的培训。</span><span lang="EN-US" style="FONT-SIZE: 9pt; COLOR: #000003; FONT-FAMILY: ˎ̥;"><br/></span><span lang="EN-US" style="FONT-SIZE: 9pt; COLOR: black; FONT-FAMILY: ˎ̥;"><font face="Times New Roman"> </font></span><strong><span style="FONT-SIZE: 9pt; COLOR: #000003; FONT-FAMILY: 宋体; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥;">人际关系能力培训：</span></strong><b><span lang="EN-US" style="FONT-SIZE: 9pt; COLOR: #000003; FONT-FAMILY: ˎ̥;"><br/></span></b><strong><span lang="EN-US" style="FONT-SIZE: 9pt; COLOR: black; FONT-FAMILY: ˎ̥;"><font face="Times New Roman"> </font></span></strong><span style="FONT-SIZE: 9pt; COLOR: #000003; FONT-FAMILY: 宋体; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥;">就是通过培训提高人际之间的合作交往能力。几乎所有职工都是某个工作群体的一员，每个人的工作绩效多多少少都依赖同事的通力合作，这就需要学会理解，学会人际之间的沟通，减少彼此间的冲突。通过培训，使职员之间建立协作精神以公司为家的集体主义精神。</span><span lang="EN-US" style="FONT-SIZE: 9pt; COLOR: #000003; FONT-FAMILY: ˎ̥;"><br/></span><span lang="EN-US" style="FONT-SIZE: 9pt; COLOR: black; FONT-FAMILY: ˎ̥;"><font face="Times New Roman"> </font></span><strong><span style="FONT-SIZE: 9pt; COLOR: #000003; FONT-FAMILY: 宋体; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥;">解决问题能力培训：</span></strong><b><span lang="EN-US" style="FONT-SIZE: 9pt; COLOR: #000003; FONT-FAMILY: ˎ̥;"><br/></span></b><strong><span lang="EN-US" style="FONT-SIZE: 9pt; COLOR: black; FONT-FAMILY: ˎ̥;"><font face="Times New Roman"> </font></span></strong><span style="FONT-SIZE: 9pt; COLOR: #000003; FONT-FAMILY: 宋体; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥;">就是通过培训，提高发现和解决工作中出现的实际问题的能力。这种培训计划可包括加强逻辑推理能力，找出问题，探讨因果关系，以及挑选最佳解决问题的办法等技能的培训。这种能力的培训对于管理人员来说尤为重要，是其能力培养的核心。这种解决问题的能力具体又体现为七种素质：发现问题、分清主次、诊断病因、拟定对策、比较权衡、作出决策、贯彻执行。</span><span lang="EN-US" style="FONT-SIZE: 9pt; COLOR: #000003; FONT-FAMILY: ˎ̥;"><br/></span><span lang="EN-US" style="FONT-SIZE: 9pt; COLOR: black; FONT-FAMILY: ˎ̥;"><font face="Times New Roman"> </font></span><strong><span style="FONT-SIZE: 9pt; COLOR: #000003; FONT-FAMILY: 宋体; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥;">（</span></strong><strong><span lang="EN-US" style="FONT-SIZE: 9pt; COLOR: #000003; FONT-FAMILY: ˎ̥;"><font face="Times New Roman">3</font></span></strong><strong><span style="FONT-SIZE: 9pt; COLOR: #000003; FONT-FAMILY: 宋体; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥;">）员工态度的培训</span></strong><b><span lang="EN-US" style="FONT-SIZE: 9pt; COLOR: #000003; FONT-FAMILY: ˎ̥;"><br/></span></b><strong><span lang="EN-US" style="FONT-SIZE: 9pt; COLOR: black; FONT-FAMILY: ˎ̥;"><font face="Times New Roman"> </font></span></strong><span style="FONT-SIZE: 9pt; COLOR: #000003; FONT-FAMILY: 宋体; mso-ascii-font-family: ˎ̥; mso-hansi-font-family: ˎ̥;">员工的工作态度也是能力的一个极为重要的方面，因此有必要把工作态度作为能力的一个因素并认为这一点必须结合培训以外的其他工作来加以解决。通过员工态度培训，建立起公司与员工之间的相互信任关系，培养员工对公司的忠诚，培养员工应具备的精神准备和态度。</span></p> 谢谢 very good
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